Welcome to Riki Consultancy Ltd’s (RCL) online learning platform, hosted via LearnWorlds. By accessing or enrolling in our courses, you agree to comply with the following Terms and Conditions. These terms are designed to uphold our values of cultural integrity, premium learning, and the respectful exchange of knowledge. Please read them carefully.
You must be at least 18 years of age to register and participate in our online courses. By registering, you confirm that all information provided is true and accurate.
RCL offers culturally responsive learning experiences with a strong emphasis on Te Ao Māori perspectives. Learners are expected to engage with respect, openness, and a willingness to uphold tikanga (cultural protocols) as presented throughout our content.
Any disrespectful, discriminatory, or harmful behavior—including in course discussions, comments, or messages—may result in immediate removal from the course without refund.
Upon purchase, you receive a non-exclusive, non-transferable license to access course materials for personal and professional development.
All course content—including videos, documents, and frameworks—remain the intellectual property of RCL. You may not reproduce, distribute, or share content without written permission.
- Payment is required in full at the time of enrollment, unless otherwise arranged.
- Prices are listed in NZD and include GST.
- Due to the digital nature of our content and immediate access provided, we do not offer refunds once a course has been accessed.
- If you experience issues accessing the platform or believe you were charged in error, please contact us within 7 days at tonomai@rikiconsultancy.co.nz.
- RCL reserves the right to update course content, modify schedules, or discontinue courses to ensure the quality and relevance of our offerings. We will endeavor to notify learners in advance of any significant changes.
As a learner, you agree not to:
- Share login credentials with others.
- Copy, modify, or distribute course materials outside of your own learning.
- Engage in disruptive behavior on the platform.
Violation of these rules may result in access being revoked without refund.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of RCL or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at tonomai@rikiconsultancy.co.nz.
- RCL respects your privacy. Any personal data collected will be used solely for the purpose of course delivery, support, and communication, and managed in accordance with the New Zealand Privacy Act 2020. We do not share your information with third parties, except where required by law or necessary to provide our services (e.g., LearnWorlds platform hosting).
All course content is provided “as is.” While we aim for the highest standards, RCL makes no guarantees regarding specific outcomes, certifications, or job placements resulting from course completion.
- To the maximum extent permitted by law, RCL is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, arising from the use or inability to use our platform or services.
- These Terms are governed by and construed under the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
- No part of this website or any communication from Riki Consultancy Ltd constitutes a binding contractual offer. When you place an order or enrol in a course, you are making an offer to purchase that course, which we may accept at our sole discretion.
- A binding contract between you and Riki Consultancy Ltd will only be formed once you receive a confirmation email from us acknowledging your enrollment and confirming access to the course.
We want you to be completely satisfied with the Products or Services you order fromRiki Consultancy Ltd. If you need to speak to us about your Order, then please contact us by email at
tonomai@rikiconsultancy.co.nz. You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
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14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Riki Consultancy Ltd and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform us immediately using the following email: tonomai@rikiconsultancy.co.nz. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.
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14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
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14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
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14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
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14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
Use of the Website is also governed by Our Privacy Policy which is incorporated into these Terms and Conditions by this reference.
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16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
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16.2 We may use your personal information to:
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16.2.1 Provide Our Services to you;
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16.2.2 Process your payment for the Services; and
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16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
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16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
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16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
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17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
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17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
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17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
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17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
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19.1 The Website is provided “as is” and on an “as available” basis. Riki Consultancy Ltd uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
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19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
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20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
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20.2 Nothing in these Terms and Conditions excludes or restricts Riki Consultancy Ltd liability for death or personal injury resulting from any negligence or fraud on the part of Riki Consultancy Ltd.
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20.3 Nothing in these Terms and Conditions excludes or restricts Riki Consultancy Ltd's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
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20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
